UK Train Journey Planner

The emergency services have safely completed their work in attending an incident where a person was hit by a train earlier today. This has allowed lines between Stevenage and London to reopen.

As services recover, trains between Stevenage and Moorgate / London Kings Cross / London St Pancras International via Potters Bar may still be cancelled, delayed by up to 30 minutes or revised.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Disruption is expected until 16:00.

A visual disruption map video is available.

Great Northern and Thameslink customer advice:

Services that run between Stevenage and London are subject to some delays still following disruption earlier this morning.

Your journey may take an extra 20 minutes and you may still need to use alternate transport to get to your end destination.

Service amendments:

Services between Cambridge and London are reduced until end of the day as part of further disruption in the Kings Lynn area.

Thameslink services that run from Cambridge to Brighton are running London Bridge - Brighton only until further notice.

There may also be short notice amendments to the service so please continue to check for further information before travelling. You can speak to station staff or check station information screens for more information.

Ticket acceptance:

You may use these services at no extra cost:

• Greater Anglia between Cambridge / Hertford East and London Liverpool Street
• London Buses between Crews Hill / Potters Bar and London Kings Cross
• London Underground on any reasonable route between London Terminals
• London Overground between Enfield Chase and London Liverpool Street
• Thameslink and Great Northern services across the network

Arriva Buses:

• 100 / 101 – Between Luton, Luton Airport, Stevenage and Hitchin
• 301 – Between Stevenage, Knebworth, Welwyn North, Welwyn Garden City, Hatfield, and St Albans
• 302 – Between Welwyn Garden City, Hatfield, and St Albans City
• 724 – Between Hertford East, Hertford North, Welwyn Garden City, Hatfield, and St Albans

Uno Buses:

• 601 – Between Welwyn Garden City and Radlett (for Hatfield and St Albans City)
• 602 – Between Hatfield, St Albans City, and Radlett
• 653 – Between Welwyn Garden City, Hatfield and St Albans City
• 610 – Between Potters Bar, Brookmans Park, Welham Green, Hatfield, Harpenden and Luton

You can use the above bus routes to travel across to use other Thameslink services towards London.

Directional advice:

As services are reduced towards Cambridge, you can travel towards Cambridge, you can use the London Underground to London Liverpool Street where you can use a Greater Anglia service towards Cambridge.

Planning your journey:

You can see live maps of the networks:

• Great Northern live map
• Thameslink live map

These maps will now show where your journey is likely to be delayed.

You can also use the Great Northern or Thameslink apps to get more information about your journey.

LNER customer advice:

You may use your ticket, at no extra cost on the following services:

• CrossCountry between Edinburgh / Newcastle and York, Leeds / Doncaster / Sheffield
• Grand Central between Peterborough and London Kings Cross
• Great Northern and Thameslink between Peterborough / Stevenage and London Kings Cross
• Greater Anglia between Peterborough / Stevenage and London Liverpool Street
• Lumo between Edinburgh and London Kings Cross
• Northern between Carlisle and Newcastle
• TransPennine Express between Newcastle / York / Leeds and Manchester stations

Please be aware that other operators’ services are also likely to be busy.

Please see the alternative route map for more details.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.