There has been damage sustained to the overhead wires between Ely and Kings Lynn, closing all lines running between these stations.
As a result, trains are unable to to run between these stations.
This is expected to be the case for the rest of the day.
Customer advice:
If you are travelling between Ely and Kings Lynn you will need to use an alternative route to complete your journey and allow at least 30 minutes more time to travel.
How the service will be affected:
Train services that normally run between London Kings Cross and Kings Lynn have been suspended for the remainder of the day.
An hourly shuttle service will run between London Kings Cross and Ely in either direction calling at:
Most trains towards Ely will depart London Kings Cross at 24 minutes past the hour and services towards London Kings Cross will depart Ely at 51 minutes past the hour. Please make sure to check journey planners for the latest travel advice. A rail replacement bus service will operate between Ely and Kings Lynn.
It is recommended that you check journey planners before leaving to ensure the bus is operating at the scheduled times.
Please note that travelling via bus will take longer than usual. Great Northern recommend leaving at least 30 minutes more time to complete your journey.
Ticket acceptance and buses:
You can use your ticket at no additional cost on:
Alternative routes:
For journeys between Ely and Kings Lynn:
Please use rail replacement buses to travel between these stations. Buses from Ely are timed to connect with Cross Country services from Cambridge, which depart Cambridge on the hour.
For journeys between London and Ely:
A shuttle train service will be running between Ely and Cambridge, however you can also use Greater Anglia or Cross Country services between these stations. You can also use Greater Anglia or Cross Country trains via Peterborough for Thameslink and Great Northern services to / from London.
For journeys between London and Cambridge:
You can use Great Northern services to / from London Kings Cross or Thameslink services to / from London St Pancras International to travel between Cambridge and London.
Planning your journey:
You can see live departure boards, a live map of the network and an alternative route guide.
If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner.
The Great Northern app will also help you plan your journey.
Can you tell me more?
Trains are unable to run between Ely and Kings Lynn due to a fault affecting the overhead lines. All lines have been blocked in order to allow engineers to inspect the overhead lines during the daytime.
This safety check is necessary to prevent further damage to the trains or railway infrastructure. While this is an important step to keep services safe, we understand the impact this has on your journey.
Network Rail, alongside control room teams and fleet engineers, are investigating the cause of the fault and working to minimise further disruption.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.